24/7 fault response
6-hour fix SLA on Flex
Up to 10Gbps
Fast Installation
6-hour fix SLA on Flex
Up to 10Gbps
We are an award-winning Scottish Internet Service Provider committed to providing a superior, swifter, and more dependable solution to the wholesale market in the
western region of Scotland.
24/7 fault response
Faults don’t keep office hours. Neither do we.
Faults can be reported to us at any time, day or night. Our own engineers look after our own network, so there’s no third party to wait on.
Flex and Dark Fibre services carry a 6-hour fix SLA, 24/7, with service credits if we miss it.
Award-winning network
Winner 2023Best Gigabit Wireless ProjectUK WISPAs
Winner 2024Best Urban DeploymentUK WISPAs
Finalist 2024Best Urban InfrastructureISPA Awards
Finalist 2024Best Hybrid Fibre/Wireless ProjectUK WISPAs- Finalist 2024Best Gigabit Wireless ProjectUK WISPAs
- Finalist 2024Best Urban DeploymentUK WISPAs
Memberships & network partners
Our network, built by our own engineers
Plug your customers into our network
MEET Our Partner Resellers:
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Frequently Asked Questions
Full fibre broadband runs at up to 2.5Gbps download and 1Gbps upload on GPON, or up to 10Gbps symmetrical on XGS-PON. Wireless broadband offers up to 2Gbps download and upload.
For a dedicated connection, our Flex leased lines go up to 10Gbps over fibre or wireless.
Yes! All of our connections are installed to the highest standard, and our network is designed for high availability. All of our equipment is installed with the latest innovations to ensure that our customers stay connected, regardless of the weather – rain, sleet or snow.
Once the order and any wayleave are signed, we aim to install within 25 days.
If fibre isn’t in your building yet, or a duct is blocked, our wireless network can usually still connect you in Glasgow city centre.
GigaAir owns and maintains the network, but your relationship is with your partner. They’re your point of contact for orders, billing and support, and they work directly with our engineers to get any fault fixed.
Flex services carry a 6-hour fix SLA, 24/7. Broadband services carry a next business day response.